Help Center

Find your answer, then get back to your team.

Quick guides to the things people ask most. If you don't see what you need, we're one message away.

Getting started

New to your cadre? Learn how members log in, work through onboarding phases, and find their portal, pipeline, and community waiting on day one.

Branding and whitelabel

Your cadre is fully branded as your own: your logo, palette, subdomain, and copy. See how the done-for-you setup gets you live before your team's first login.

The Discord bot

One shared Cadre bot brings your team's wins and milestones into the channels they already live in. Connect your guild and every celebration fires automatically.

AI Caller and credits

The AI Caller is billed as a platform fee plus prepaid credits, so you only pay for the conversations you run. Learn how credits work and how to top up your balance.

Billing and plans

Plans, setup fees, seats, and add-ons, explained plainly. See what's included in Cadre, Growth, and Scale, and how to change your plan as you grow.

Security and privacy

How we keep each tenant's data isolated, encrypted, and yours. Warm light, not a watchful eye: see our approach to protecting your team.

Still need help?

Reach a real person on your team.

Sign in to open a support request from your portal. We read every one and reply with the next step, warm light, not a runaround.

Community

Join our Discord.

Swap ideas with other team leaders, get tips from the Cadre crew, and hear about what's coming next. It's the fastest way to a friendly answer.

Join our Discord →